Client use cases
Customer service & crypto market insights bot
Ask any crypto market or customer service related question and get a sourced, real-time answer, instantly.
Fintech
The challenge
The customer care team of a new crypto investment app spends many hours answering platform and 'investment portfolio' related questions from their customers. Also customers find it difficult to cut through the noise of many crypto related news sources.
Ramen AI's solution
We created the plan for a Market & Strategy Explainer Chatbot that fuses their internal knowledge base with multiple curated news feeds. Users ask questions in plain language and receive concise answers with citations about anything from how to use the platform to why certain crypto coins are in their portfolio, cutting support tickets and accelerating insight.
How we did it
DataBroth® knowledge ingestion – Interprets unstructured research reports, playbooks and knowledge base.
Live RSS news connector – Streams relevant headlines & data from APIs.
Semantic Q&A – LLM retrieves, synthesises and cites trusted sources.
Audit trail – Stores every Q&A for compliance review and reuse.
The results
≈ 1 920 customer care-hours freed per year (≈ $100k) by automating daily Q&A tasks—plus faster, data-backed decisions.