Client use cases
Chat with guidelines and policies, get anwers in seconds
Giving US car dealerships instant, source-backed answers to any car loan guideline questions, 24/7.
Financial services
The challenge
Car loan sales reps from 50+ US banks waste hours every day answering calls (even during evenings) from car dealership sales reps, who are sitting in their office with a client: “What’s the maximum loan amount in Florida?” and other questions that just can be looked up in car load guideline pdf's. Subject-matter experts drown in repeat questions, and inconsistent answers create risk.
Ramen AI's solution
We implemented an AI Policy & Guideline Chatbot that ingests car loan guideline PDFs from 50+ large US banks, and that can be used by car dealership sales reps to answer all their car loan related questions directly when they are sealing a deal with one of their customers.
How we did it
Document ingestion – Uploads policies, and guidelines into RAG pipeline.
Semantic search – LLM retrieves the exact clauses that answer the user’s question.
Answer generation + citations – Returns a concise answer with inline sources so users can verify.
Continuous learning – New or updated documents are re-indexed automatically overnight.
The results
Saving 2-3 hours for car loan sales reps every day (and evenings).